Screen a DealHelp with a screen, purchase, or memo
Last updated August 24, 2026
Email info@sitekillswitch.com. Include the account email and property address so we can locate the correct deal.
Payment succeeded but no memo appeared
Do not purchase the property again. Open your Reports first, then return to the saved property and retry generation. A retry reuses the same delivery identity; a deliberate new generation on an already unlocked property creates a new immutable memo version without another checkout. If access or delivery is still missing, contact support and we will restore the property access.
Property coverage or zoning questions
Some parcels require additional municipal verification. Send the address and the warning shown on screen. SiteKillSwitch will not represent an unverified result as confirmed municipal advice.
Billing and cancellation
Corporate subscribers can open the Stripe billing portal from Account → License & billing. Corporate property unlocks are unlimited while the subscription is active. Single-property unlock questions can be sent to support.